Wi-Fi greyed out, Bluetooth refusing every speaker in the house, or signal that dies a room away from the router. These share one chip and one set of antennas, and repairs start at £45.
Connectivity symptoms map neatly onto hardware once you know the layout.
The textbook sign the wireless chip or its connection has failed. Settings cannot fix a greyed-out switch.
Book now →They share one module, so a double failure actually narrows the diagnosis to a single part.
Book now →Short range with a working connection points at the antenna, not the chip, which is the cheaper end of the repair.
Book now →Antenna cables run around the phone edges and are easily unseated. Frequently a reconnect rather than a replacement.
Book now →Wi-Fi and Bluetooth live together on a combined chip, with delicate antenna cables snaking around the edge of the chassis to reach it. Drops unseat those cables, previous repairs done in a hurry leave them half-clipped, and liquid finds them early on its way through a phone. The chip itself fails less often but does happen, particularly on phones with a liquid event in their past. Software earns a mention too: a bad update can knock out wireless in a way that looks identical, which is why we rule it out first since it costs nothing.
Wireless repairs start at £45, with the free diagnostic telling us antenna, chip or software before you commit.
We measure signal strength against a reference phone at set distances, which separates antenna faults from module faults in minutes. Software is eliminated first. Unseated antennas get reconnected, damaged ones replaced, and failed modules swapped, then we verify Wi-Fi on both bands, Bluetooth pairing with several device types, and confirm GPS and mobile signal still behave, because those antennas are neighbours and deserve a check while we are in there.
No, this is a known repairable fault. It is hardware, so no reset will fix it, but the repair itself is routine.
No, and it is diagnostic gold. One shared chip serves both, so a joint failure points straight at it.
Very likely an antenna cable left unseated during reassembly. Usually a quick reconnect for us.
Worth ruling out: if every other device connects happily and your phone will not anywhere, it is the phone. The diagnostic is free either way.
Rochdale Exchange Shopping Centre, seven days a week. Walk in, book online, or WhatsApp a photo for an instant quote.