Mon–Sat: 9:30am–5:30pm · Sun: 11am–3:30pm
❓ Frequently Asked Questions
Phone Repair FAQs
Everything you need to know about our repair service in Rochdale. Can't find your answer? Call or WhatsApp us directly.
📱 Repairs and Service
How long does a repair take? ▼
Most repairs are completed within 30 to 60 minutes while you wait. Screen replacements, battery swaps and charging port repairs are usually done the same day. More complex repairs such as water damage or motherboard faults may take 24 to 48 hours.
Do I need to book an appointment? ▼
No appointment needed for most repairs. Walk in and we will assess your device straight away. For larger jobs or corporate repairs, calling ahead is recommended so we can ensure parts are in stock.
What brands do you repair? ▼
We repair all major brands including Apple iPhone, Samsung Galaxy, Google Pixel, Huawei, OnePlus, Sony, Motorola, Nokia, Oppo, Xiaomi, iPad and most Android tablets. If you have a brand not listed, just ask us.
What types of repairs do you do? ▼
We cover screen replacement, battery replacement, charging port repair, back glass replacement, camera lens repair, water damage treatment, software issues, data recovery, network unlocking, and full diagnostics. We also refurbish and buy used devices.
Do you use genuine parts? ▼
We offer both genuine OEM parts and high-quality aftermarket parts depending on the repair and your budget. We always tell you which type of part is being used and give you the choice where possible. Screen grades are clearly explained before any work begins.
💰 Pricing and Payment
How much does a phone repair cost? ▼
Prices vary depending on the device model and fault. iPhone screen repairs typically range from £59 to £149. Samsung screen repairs from £49 to £129. Battery replacements from £39. Use our booking tool on the website for an instant quote, or call us and we will give you an accurate price straight away.
Do I pay if my phone cannot be fixed? ▼
No. If we cannot complete your repair, you do not pay. We carry out a free diagnostic first and give you a full explanation of the fault before any work starts. There is never any charge for work we cannot complete.
What payment methods do you accept? ▼
We accept cash, all major debit and credit cards, and contactless payments. Bank transfer available for corporate customers. Payment is taken on collection after the repair is completed and confirmed as working.
🛡 Warranty and Trust
Do repairs come with a warranty? ▼
Yes. All repairs carry a 12-month warranty covering parts and labour. If the same fault returns within 12 months due to a repair issue, we fix it free of charge. Warranty does not cover physical damage or liquid damage after the repair.
Will repairing my phone void the manufacturer warranty? ▼
Third-party repairs can affect your manufacturer warranty. However, if your phone is out of the standard one-year warranty, this is rarely relevant. We are always transparent about this before starting any work. For devices still under Apple Care or Samsung Care, we can advise on your best options.
Is my data safe during repair? ▼
Yes. We do not access, copy or interfere with your personal data. For most repairs, your data is completely untouched. For repairs that require a factory reset, we will always inform you in advance so you can back up. We recommend backing up before any repair as best practice.
📍 Location and Collections
Where are you located? ▼
We are based in Rochdale, Greater Manchester. We also offer a collection and return service across Rochdale, Heywood, Middleton, Bury, Oldham, Bolton and surrounding Greater Manchester areas. Nationwide mail-in repairs are also available.
What are your opening hours? ▼
We are open Monday to Saturday. Please call or check our Google Business Profile for the most up-to-date times as these can change on bank holidays. Walk-ins are welcome during opening hours.
Do you offer same-day repairs? ▼
Yes. Most standard repairs including screen replacements, battery swaps and charging port repairs are completed the same day, often within the hour. Call ahead to confirm we have parts in stock for your specific model.
📱 iPhone Specific
Will Face ID still work after an iPhone screen repair? ▼
Face ID works from a sensor module separate to the screen on most iPhone models. As long as the Face ID sensor is not damaged, it will continue to work after a screen repair. We will always confirm this during diagnosis.
What is the difference between screen grades? ▼
OEM or genuine screens use original Apple or Samsung display panels and offer the best colour accuracy and touch response. Aftermarket screens are quality copies at a lower price. We explain the differences and let you choose. All screens we use are tested before fitting.
Still Have a Question?
We are happy to answer any question about your repair. Call us, WhatsApp or walk into our Rochdale shop.