Muffled music, silent alarms or callers asking you to repeat yourself. Audio faults are quick jobs at the counter, from £30, and a surprising number turn out to be a blocked grille we can clear on the spot.
Which sound has gone tells us which of the three audio parts is struggling.
The bottom microphone is blocked or failing. Voice notes still sounding fine is a useful clue to mention at the counter.
Book now →That is the earpiece at the top of the phone, a separate part from the loudspeaker and its own small repair.
Book now →The loudspeaker, and very often just a plug of pocket lint in the grille rather than a failed part.
Book now →Sometimes hardware, sometimes audio stuck routing to a Bluetooth device that is not there. We check the free option first.
Book now →The speaker and microphone openings live on the bottom edge of the phone, exactly where lint, dust and grit collect, and two years of pockets packs them solid. Liquid is the next offender, corroding the tiny contacts even after a phone seems to have survived a splash. Drops unseat speaker assemblies and tear their ribbon cables. And a healthy share of no-sound phones have nothing broken at all, just audio routed to a paired speaker or stuck after a headphone session, which costs nothing to put right.
Audio repairs run from £30 fitted, and grille cleans that solve it on the spot cost next to nothing.
At the counter we test all three audio paths separately: earpiece, loudspeaker and both mics. That pinpoints the failing part instead of guessing. Blocked grilles get a proper clean under magnification, and if that solves it you are done in minutes. Failed parts are replaced and then every path is retested, including a recorded voice note and a test call, before the phone goes back in your hand.
Different microphones. Phones carry two or three, and calls use the bottom one. That pattern actually narrows the fault nicely, so mention it when you come in.
Completely. A packed grille can halve the volume and add crackle that sounds exactly like a blown speaker. The clean is quick and cheap, so we always try it first.
Yes. It is either debris in the socket triggering the detection or a software routing state. Both are quick to sort at the counter.
Usually not at all. Most audio jobs are done while you wait in the Exchange.
Rochdale Exchange Shopping Centre, seven days a week. Walk in, book online, or WhatsApp a photo for an instant quote.