When the photos matter more than the phone, say so at the counter and everything changes about how we approach the job. We regularly recover photo libraries from phones that will never switch on again.
These are the situations we recover from most, and what matters in each.
The storage chip almost always survives whatever killed the phone. Dead phone rarely means dead data.
Book now βRecoverable, but corrosion is spreading as you read this. With liquid, every day you wait costs odds.
Book now βThe easiest recovery there is. Your data is fine and simply locked behind broken glass.
Book now βVery recoverable, provided nobody runs a restore first. The restore is what erases, not the loop.
Book now βYour photos live on a storage chip that is a separate component from everything that usually breaks. Screens, batteries, ports and power circuits fail around it while it sits there intact, which is why writing off a dead phone without a recovery attempt so often throws away a rescuable photo library. The genuine threats are three: physical destruction of the chip itself, corrosion allowed to spread after liquid, and well-intentioned restore attempts that factory-wipe the phone. Avoiding that last one is the single most valuable thing you can do.
Assessment is free, you get honest odds before committing, and No Fix No Fee means a failed attempt costs nothing.
Recovery jobs run under different rules at our bench: nothing is powered up until it is safe, liquid-damaged boards are cleaned before any current touches them, and every step is chosen to protect the data rather than to revive the handset. Where we can wake the phone even briefly, everything is extracted to secure storage first. Where we cannot, we work at board level to reach the chip. Your files are treated as private throughout, transferred to you, and removed from our equipment once you have them.
Almost never. Data survives on its own chip through most failures. It is one of the most misunderstood things in repair, and it costs people libraries of photos.
Reduced but not always zero, and it depends what the restore actually did. Bring it in before trying anything else.
Assessment free, fixed quote before work, No Fix No Fee if we cannot deliver. Cost depends on whether the phone can be revived or needs board-level work.
No. We access only what the recovery requires, hand everything to you, and delete our working copies. Your library is yours.
Rochdale Exchange Shopping Centre, seven days a week. Walk in, book online, or WhatsApp a photo for an instant quote.