A dead phone is usually a repairable phone. Bring it into the shop and our free diagnostic will tell you within the hour whether it is the battery, the port, the software or something deeper, before you spend a penny.
What the phone does, or does not do, when you try to wake it narrows the fault considerably.
Most often a failed battery or a phone so deeply discharged it cannot wake. Frequently one of our cheapest fixes.
Book now โA boot loop. The hardware is alive and the fault is usually software or storage, which is very recoverable.
Book now โThe phone is running blind. That is a display fault, not a dead phone, and a much smaller job than people fear.
Book now โDeeply flat. Sometimes a proper bench charge revives it on the spot, sometimes the cell has given up and needs replacing.
Book now โIn order of what we actually find at the bench: batteries that have quietly died, charging ports that stopped delivering power weeks ago so the phone slowly drained to nothing, software corruption after a failed update, display connectors knocked loose by a drop, and finally genuine board faults, often with a splash of liquid somewhere in the history. The point is that four of those five are routine, inexpensive repairs, which is why writing off a dead phone without a diagnostic is usually a waste of a good handset.
The diagnostic is free whether you go ahead or not, and No Fix No Fee applies to everything.
We put the phone on a bench supply first, and the current it draws tells us within minutes whether it is charging, shorting or doing nothing at all. From there we test the battery, port, display and software in the order the evidence points. You get a straight answer and a fixed price while you wait, and if the phone is beyond sensible repair we say so and can attempt to recover your photos instead. Walk in any day of the week, no appointment needed.
Yes. Most dead phones are a battery or port fix costing far less than people expect. The diagnostic costs nothing, so there is nothing to lose by checking.
Usually under an hour while you wait, and often much quicker for the common faults.
Very often, yes. The storage chip usually survives whatever killed the phone. Tell us the photos matter most and we will make recovery the priority.
Unlikely on its own. Modern phones manage overnight charging, but heat and age wear the battery, and a worn battery is the most common reason a phone will not wake.
Rochdale Exchange Shopping Centre, seven days a week. Walk in, book online, or WhatsApp a photo for an instant quote.